File a Complaint

The Kansas Department of Credit Unions (KDCU) may be able to assist members of credit unions or consumers if the credit union has violated a regulation or law. To file a complaint, please complete the electronic form below.  Alternatively, you can download and complete the Complaint Form and mail or fax it to the Kansas Department of Credit Unions.

NOTE: KDCU may not be able to assist when the member is not satisfied with a credit union’s policies, practices or services, when no laws have been violated or to resolve factual or contractual disputes.

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Has your complaint been reported to the credit union?:

Was there an attempt at resolution of your complaint?: